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CUSTOMER CARE
Customer Care
Mason Black + Mendelsons Lawyers understands that sometimes in life people can face unexpected changes in their circumstances and our approach is to treat everyone with courtesy and respect at all times. We are committed to supporting people who are experiencing genuine hardship through a variety of options that enables them to continue meeting their financial obligations.
As part of recoveriescorp we follow internal policies, procedures and training and set out in our Hardship and Vulnerable Customer Policy.
For more information or a discussion on our Customer Care Guidelines and how it could impact you or your business, please contact us to discuss.
Complaints
If you have a complaint regarding Mason Black + Mendelsons Lawyers, please click here.
If you have a complaint regarding Zurich Capital & Finance, click here.
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